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Help&About
For Beginners
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About Allkorea
Info & Policy
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01.Try to use FAQ
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Customer center :
82-70-8885-1490
AM10~PM5 Mon~Fri (Korean standard time)
Before Order
Find products
Add to cart or Wishlist
How to order
What is POINT and how do I get it?
About Coupon
Gift event
Brand day event
How can I contact you for help?
Use-by date of cosmetics
Free Samples
Order / Payment
How to cancel orders
What is the status of my payment?
I couldn’t make a payment by the due date. What’ll happen to my order?
How do I have to pay?
How does a non-member confirm order?
Tell me about payment by Credit Card.
Buying - How to order
How to use Paypal transfer
What's Paypal and how to create a Paypal account?
How to Coupon Code (Online Gift Card)
If there items that are out-of-stock in your order
Shipping
Can I use another shipping method instead of EMS and K-Packet?
How much is the shipping cost?
Shipping Method
After shipping
Customs regulations and invoice value
What would I do for exchange or return?
How long does it take to receive the goods directly from Korea?
I haven’t received my order yet and I can’t also track where it is now?
Tell me about a receipt or purchase specifications.
Registration and Personal info
I lost my USER ID or PASSWORD. How do I get it
About VIP and Wholesale policy
I can’t read the e-mail you sent us. What do I do?
How does a non-member confirm order?
Hot Deal [B2B] Order
How to make Hot Deal [B2B] Order?
How to place Hot Deal [B2B] Order?
How to pay for Hot Deal [B2B] Order
Hot Deal [B2B] shipping cost
Hot Deal [B2B] Order packaging and shipping time
NOTICE
USA 2025 Import Tariffs
EMS+Airmail to USA Suspended.
Free shipping - $100 -
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Immunity Clause